Which systems can you integrate?

Any system with an API, database access or file exchange: common ERP, CRM, PSA and RMM, accounting, ticketing and e-commerce platforms, and industry-specific software. Systems without an interface are assessed for export, database or automation options.

Should we use an integration platform or custom code?

Prebuilt integration tools are a fast fit for simple, low-volume tasks. Custom integration is built around your process, handles real volume and edge cases, carries no per-task fees, and does not break when a vendor changes a connector. We recommend the right fit for each flow and migrate you off a platform when it is outgrown.

What happens when an integration fails?

Our monitoring and integration tests work continuously to keep your systems in step with third-party vendors. When something does go wrong it is caught, recovered automatically where possible, and reported to you rather than discovered later.

Do you build public APIs?

Yes. APIs for partners and customers are delivered with authentication, rate limiting, versioning, OpenAPI documentation and a sandbox, and are monitored per consumer.

How is integration work priced?

Discovery and data mapping are fixed price. Delivery is phased per integration, and ongoing monitoring and maintenance are outlined within the agreement.

Integrations and APIs

One source of truth. APIs built to last.

DVSN AI connects the systems an organization already runs so records are created once and stay consistent everywhere, and designs the APIs that partners, customers and internal applications depend on. Integrations are built to keep working when a connected system is slow or a vendor changes something, and every API is delivered with enterprise authentication, usage limits and documentation.

Talk to an engineer

Every request authenticated, rate-limited and logged before it touches your data.

orders-api · request 5c1eResponded

Client requests order 48213
API authenticates the caller and checks permissions
System 1 (ERP): order status, invoice, shipment
System 2 (CRM): customer record and account owner
Combined record written to the database
System 1 event → System 3: shipment update closes the ticket
200 OK · 8 ms · one consistent response to the client

3 systems · 1 database1 authenticated callerEvery call logged

What is included

What we build

Systems integration
Connections between the systems you already run, ERP, CRM, PSA and RMM, accounting, ticketing, e-commerce, databases, new third-party platforms and more.
Real-time webhooks and events
Event-driven flows: when something changes in one system, the others know within seconds, with safeguards so nothing is silently lost.
Synchronization and reconciliation
Scheduled and real-time sync with conflict rules, reconciliation reports and exception queues for a person to resolve.
REST API design
Resource modelling, consistent error handling, pagination and filtering designed for the consumers who will build against them.
Enterprise authentication and access
Every integration and API we build meets enterprise security standards: OAuth 2.0, OpenID Connect and managed API keys with scopes, rotation and audit logging.
Documentation and developer portals
OpenAPI specifications, generated reference documentation, sandbox environments and onboarding guides.

How it is delivered

How we work

Custom code or an integration platform

Prebuilt tools are quick for simple tasks. Custom integration is built around how your business actually works, and it stays yours.

Built around your process and your data, not a generic connector
Handles real volume and the edge cases a platform template ignores
No per-task fees that climb with usage, and no vendor connector that breaks without notice
You own it, it is monitored, and we migrate you off a platform when it is outgrown

Monthly cost as usage grows

Illustrative

PlatformCustom
Built around your process—Yes
Handles real volume and edge cases—Yes
No per-task fees—Yes
Keeps working when a vendor changes a connector—Yes
Quick for a simple, low-volume taskYes—

Built to keep working

Connected systems slow down, vendors change things, and the same event can arrive twice. Integrations are designed so none of that becomes a missing or duplicated record.

Recovers automatically when a connected system is slow or briefly unavailable
The same event arriving twice never creates two records
Vendor changes are caught by our tests before they touch your data
Systems are compared on a schedule and any mismatch is reported to you

API lifecycle

An API is a product with consumers. It is versioned, documented, rate-limited and monitored like one.

Versioning strategy and a written backward-compatibility policy
Rate limiting, quotas and abuse protection at the edge
Usage analytics per consumer and per endpoint
Deprecation process with notice periods and migration guides

The API lifecycle

Managed as a product

Each stage has a defined owner, artefact and review, and the cycle repeats as consumers' needs change.

Security and compliance

Integrations move the data compliance frameworks care about. They are built to the same control set as the rest of the environment.

Each integration gets only the access it needs, nothing more
Encryption in transit and at rest, with logging of every data movement
Data-flow documentation for HIPAA, PCI DSS and SOC 2 evidence
Periodic access reviews for API keys and connected applications

What sets DVSN AI apart

Operated, not just delivered: Integrations run under monitoring, alerting and a maintenance agreement, with DVSN AI accountable for keeping your systems in sync.
Platform-neutral advice: Recommendations between integration platforms and custom code are based on volume, complexity and total cost, not on reseller margin.
Documented for your team: Administrator and end-user documentation is provided for every integration and API.

FAQ

Frequently asked questions

What are you waiting for? Let's get started!

Book an introduction discovery call today.