How we engage
A structured engagement model from discovery to operation
- MeetDiscovery summary and agreed success criteriaApproved
- IdentifyCurrent-state assessment with prioritized findingsApproved
- StrategizePhased roadmap with costs and success measuresApproved
- ImplementDelivered phases, documentation and user enablementIn progress
- OperateManaged operation, reporting and quarterly reviewsNext
Each stage ends with a deliverable you sign off. The next one starts only on that approval.
- Stage 1 of 5
Meet
Establish objectives and constraints.
Discovery sessions with leadership and the people who use the systems day to day establish business objectives, operational constraints, compliance obligations and the definition of a successful outcome.
Deliverable
Discovery summary and agreed success criteria
- Stage 2 of 5
Identify
Assess the current environment.
Inventory of devices, identities, applications, vendors and controls, followed by a risk-ranked assessment of gaps against the objectives established in discovery.
Deliverable
Current-state assessment with prioritized findings
- Stage 3 of 5
Strategize
Define the roadmap and budget.
Findings are converted into a phased roadmap. Each phase carries a defined scope, cost, timeline and measure of success so it can be approved and funded independently.
Deliverable
Phased roadmap with costs and success measures
- Stage 4 of 5
Implement
Deliver in controlled phases.
Migrations are executed in waves with validation and rollback points. Software is released incrementally. Security and device policies are piloted before organization-wide rollout, with change communicated in advance.
Deliverable
Delivered phases, documentation and user enablement
- Stage 5 of 5
Operate
Monitor, support and review.
Delivered systems move into managed operation with monitoring, support and scheduled reviews. Operational data informs the next revision of the roadmap.
Deliverable
Managed operation, reporting and quarterly reviews
Commercial
How a quote is produced
- 1Step 1 of 4
Discovery call
A 30-minute conversation covering the environment, user and device counts, current providers and priorities.
- 2Step 2 of 4
Environment review
Where required, a short technical review of endpoints, identity, backup and cloud configuration to confirm scope.
- 3Step 3 of 4
Written proposal
Scope, monthly fee, one-time onboarding work and any recommended projects, each priced separately.
- 4Step 4 of 4
Onboarding
A documented handover from the previous provider or internal arrangement, typically completed within thirty days.
What are you waiting for? Let's get started!
Book an introduction discovery call today.