---
title: "Managed IT for medical practices and clinics | DVSN AI"
description: "Medical practices, clinics and outpatient groups need systems that are available during every appointment and protected under HIPAA. DVSN AI manages the practice's devices, identity, backup and network, prepares HIPAA readiness evidence, and integrates electronic health record, scheduling and billing systems with the rest of the environment."
canonical: https://dvsn.ai/industries/healthcare
---

# Managed IT for medical practices and clinics

Medical practices, clinics and outpatient groups need systems that are available during every appointment and protected under HIPAA. DVSN AI manages the practice's devices, identity, backup and network, prepares HIPAA readiness evidence, and integrates electronic health record, scheduling and billing systems with the rest of the environment.

## Typical challenges

- HIPAA Security Rule obligations across devices, email, backups and vendors
- Electronic health record and billing systems with vendor-controlled update cycles
- Shared workstations at reception, in exam rooms and at nursing stations
- No tolerance for downtime during clinic hours

## How DVSN AI addresses them

- **HIPAA readiness.** Risk analysis, policy set, technical safeguards and evidence collection maintained as part of normal operations. ([IT Compliance](https://dvsn.ai/services/compliance))
- **Tested, immutable backup.** Health record, scheduling and file data backed up with immutable copies and scheduled restore tests. ([Backup & Disaster Recovery](https://dvsn.ai/services/backup-disaster-recovery))
- **Shared and clinical devices managed.** Workstations, tablets and phones enrolled with encryption, auto-lock and role-based access, including shared-device configurations. ([Mobile Device Management](https://dvsn.ai/services/mobile-device-management))
- **Clinic-hours support.** Remote support with priority handling for issues that stop patient care, and scheduled on-site work outside clinic hours. ([Remote Support & Managed IT](https://dvsn.ai/services/remote-support))

## Relevant compliance

- HIPAA Security Rule
- HIPAA Privacy Rule technical safeguards
- Business associate agreements

## Frequently asked questions

### Will DVSN AI sign a business associate agreement?

Yes. A business associate agreement is executed for every healthcare engagement where protected health information is accessible.

### Do you work with our electronic health record vendor?

Yes. Vendor coordination for updates, integrations and support escalations is part of the managed service.

### How is downtime during clinic hours minimized?

Monitoring identifies issues before they affect care, maintenance is scheduled outside clinic hours, and recovery objectives for practice systems are documented and tested.

## Contact

Book an introduction discovery call today. Contact: https://dvsn.ai/contact